Assistant Food & Beverage Manager

Summary:
The Assistant Food & Beverage Manager is responsible for assisting the Director of Food & Beverage to operate and maintain Food and Beverage departments within the Inn at Laurel Point. Creating an innovative and warm dining environment as part of our Food & Beverage team, the Assistant Food & Beverage Manager's main focus is daily operations and leadership in the absence of the Director of Food & Beverage.

Responsibilities:

• The Assistant Food & Beverage Manager is responsible for the daily operations of AURA Restaurant & Patio, In-Room Dining and Banquets and the supervision of the colleagues within these departments

• Forecasting business levels and schedules accordingly to ensure guests' expectations are exceeded while budgeted profit margins are achieved
• Expense management - ensures all expenses (labour and operations) are controlled to achieve maximum profitability
• Actively participate in inventory controls to ensure team members have the required equipment and products while the hotel's expenses are kept inline
• Responsible for the appearance, orderliness, cleanliness and proper set up of the F&B departments
• Actively participate in the design and implementation of marketing initiatives to drive business levels
• Solicit, sell, book and execute special events within the F&B departments
• Administer and foster a service enhancement culture through suggestive selling
• Develop colleagues via facilitation of hotel and departmental training programs on service standards, selling techniques, and food and beverage education to consistently raise the bar for service standards and sales objectives while developing a food and beverage culture within the F&B departments
• Develop colleagues via facilitation of hotel & departmental training programs and performance appraisals/management
• Lead a team of servers and supervisors over multiple dining periods via strong performance management
• Constantly seek ways to build customer/guest loyalty and improve guest recognition programs
• Ensure colleagues follow all Hotel's policies and procedures, including Health and Safety, house rules and the CBA
• Ensure the POS is properly maintained and utilized to full potential
• Assist the Director of Food & Beverage in annual budget preparation and participate in scheduled meetings
• Any other general duties deemed from time to time

Qualifications:

• Supervisory experience within a diverse food & beverage team required
• Proven track record as "Team Leader": can motivate, lead & coach with preferable experience in a unionized environment
• Minimum 3 years serving experience within an upscale casual or fine dining restaurant or lounge
• Demonstrated track record of managing the floor of a medium to high volume restaurant/lounge
• Inventory management experience (maintaining, counting, tracking & ordering)
• Sound product knowledge of food, wine and spirits with a proven ability to sell
• Coordinated medium size functions in restaurant - previous small banquet experience is an asset
• Previously trained new or existing team members
• Dynamic, Inspirational, Goal Oriented, Innovative and exceptional communicator
• Thrives under a high pressure and fast paced environment
• Understands the importance of creating a fun and rewarding work environment
• Sound working knowledge of Windows XP, MS office, Excel, Outlook, Micros
• Ability to work evenings, weekends, and statutory holidays
• Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship. 

Reports To: Director of Food & Beverage