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Victoria Hotel Best Rate Guarantee Policy

Find a lower rate and we'll give you $10 for your trouble.

We want you to book your room with us! Trust your visit to Victoria to our team of expert reservations agents who know the hotel and city inside & out, not with some call centre agent in Texas who knows as much about Victoria BC as he/she can Google. We will find you the best room at the best rate.

Other advantages to booking with us:

  • NO HIDDEN FEES - Many online travel sites charge extra fees for online bookings. We don't.
  • EXCLUSIVE OFFERS - Be sure to sign up for our e-newsletter to receive advance notice!
  • BEST HOTEL INFORMATION - Get the most detailed information about our hotel right on our site. Everything from guest room info to meetings details, not to mention amazing hotel & neighbourhood photos.

Take comfort in knowing that if you reserve your room directly with us, and happen to find a lower rate within 24 hours of reserving with us, we’ll not only match the rate, we’ll give you $10 Canadian for your trouble.

Things to keep in mind:

  • We're always working in Canadian dollars; you'll want to confirm what you found is also in Canadian currency.
  • Room type needs to be the same.  We have many different types of incredible rooms so you'll want to be sure you are comparing apples to apples.
  • We do this in real time, so it'll take us a moment to verify since we will have to recreate the search you did.
  • And obviously this applies to room only and not your friend's negotiated group rate or package rate.

As you would expect we have some terms and conditions for this offer. Have a read through and if you have any questions, give us a shout, we’re happy to discuss further with you.