Administration Assistant
AdministrationAssistant02132025 / FULL-TIME / Posted 2025-02-13
Summary of Position:
The Administration Assistant is responsible for the daily administration (“Administration”) of the Executive Office of the General Manager/Managing Director and the Rooms Division of the hotel.
Responsibilities:
- Manages administrative responsibilities including preparing, processing, updating and maintaining a wide range of confidential documents
- Answer and respond to telephone and email inquiries for the General Manager
- Respond to all guest comments and concerns
- Compose letters
- Order and maintain office supplies
- Maintain an organized filing system
- Schedule meetings for the General Manager
- Assist the General Manager in creating various reports
- Assist the General Manger with various projects
- Minute taking at meetings requested by the General Manager
- Oversee donation requests
- Assist the Housekeeping, Maintenance and Front Office Manager with administrative tasks and projects
- Any other general duties deemed from time to time
Job Requirements:
- 3 years administration experience with minimum 2 years’ experience in a supervisory role within a diverse team
- Post-secondary education in Hospitality & Tourism Management or a related field an asset
- Sound working knowledge of MS Office, Excel, PowerPoint, and Outlook
- Passion for guest service
- Excellent interpersonal skills and professional demeanor
- Excellent written and verbal communication skills
- Excellent time management skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Must possess a high level of attention to detail and accuracy
- Thrives under a high pressure and fast paced environment
- A resourceful personality
- Understands the importance of creating a fun and rewarding work environment
- Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship
Reports To: General Manager/Managing Director