Inn at Laurel Point Hotel Gardens

AssistantBanquetCaptain03282025 / FULL-TIME / Posted 2025-03-28

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Summary of Position:
To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.”  An Assistant Banquet Captain assists the Events Operations Manager in supervising the banquet team. They should maintain a high-profile presence on the floor to ensure quick response to client requests and smooth execution of turnovers.

Responsibilities:

  • Plan, assist and check function set-ups according to BEO contracts
  • Supervise and assist during events, giving instructions to the banquet team to ensure all guest needs are met
  • Assume 100% responsibility of banquet set-ups and performance of banquet service team
  • Motivate and drive service team to work efficiently and professionally
  • Communicate clearly with banquet leadership team
  • Reading and understanding of Banquet Event Orders
  • Complete billing after each function and complete and distribute recap reports
  • Ensure that appropriate communication between shifts and other departments take place regarding any changes, conduct daily shift briefings
  • Assist clients with last minute changes or concerns
  • Maintain a safe working environment, and ensures departmental awareness of health and safety standards
  • Lead the banquet team by setting examples and direct coaching, assists with the training and development of all banquet colleagues
  • Liaison between kitchen, sales and events
  • Be an exemplary representative of the Inn at Laurel Point to guests and associates
  • Comply with Banquet Standards set in place by the Events Operations Manager and reiterates these standards to colleagues

Qualifications:

  • Supervisory experience in Banquets and/or Food & Beverage an asset
  • Serving and event planning experience an asset
  • Excellent verbal & written communication skills
  • Sound working knowledge of MS Word, Excel, Outlook, and Point of Sales system an asset
  • Attention to detail
  • Food and wine knowledge
  • Foodsafe Level 1 and Serving It Right certified
  • Ability to problem solve
  • Team oriented
  • Must be able to embrace the 4 core values of the Inn at Point: Excellence, Respect, Curiosity and Stewardship

Job Requirements:

  • Must have flexible availability and transportation for shift work: from very early mornings, to very late nights (past midnight) as shifts will vary from day-to-day and week-to-week
  • Must be fully available to work weekends and statutory holidays
  • Must be able to lift 40lbs on a regular basis
  • Must be legally permitted to work in Canada

Reports To: Events Operations Manager & Assistant Events Operations Manager

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