Barista

Barista04012026 / FULL-TIME / Posted 2026-04-01

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Summary of Position:

To represent Duo Café Bakery and the Inn at Laurel Point in all guest interactions as “a refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.”

The Barista is a hospitality professional who delivers warm, efficient, and thoughtful café service while preparing high-quality coffee and bakery offerings. This role contributes to a welcoming and relaxed guest experience through attention to detail, consistency, and genuine care.

Responsibilities:

• Provide friendly, attentive, and efficient service to café guests, ensuring a welcoming and positive experience
• Prepare and serve espresso-based beverages, brewed coffee, teas, and bakery items in accordance with Duo Café & Bakery standards
• Maintain consistency, quality, and presentation of all beverages and food items
• Engage with guests in a professional and approachable manner, responding to questions and offering recommendations when appropriate
• Operate POS systems and payment terminals accurately and efficiently
• Maintain cleanliness and organization of the café, including bar, seating areas, and service stations
• Restock supplies and assist with opening, closing, and cleaning duties
• Remain calm, composed, and service-focused during peak periods
• Communicate effectively with colleagues and supervisors to support smooth café operations
• Assist other outlets or departments as needed during slower periods or operational demands
• Uphold Duo Café & Bakery and Inn at Laurel Point policies, standards, and procedures

Job Requirements:

• At least one year of work experience as a Barista in a high-volume café
• Experience with a multi group head espresso machine is required
• Ability to operate and maintain espresso machines, grinders, and café equipment safely
• Proficient in preparing espresso-based beverages (espresso, americano, cappuccino, latte, flat white, etc.) to consistent quality standards
• Understanding of espresso extraction fundamentals (grind, dose, yield, shot timing, milk texture)
• Knowledge of proper tamping technique and puck preparation
• Ability to properly steam and texture milk for various beverages and dietary preferences
• Understanding of milk differences (dairy and common alternatives) and their impact on texture and flavour
• Ability to produce consistent microfoam suitable for cappuccinos, lattes, and flat whites
• Experience dialing in espresso and maintaining quality standards during changing conditions (volume, humidity, grinder wear)
• Knowledge of brewed coffee methods and basic tea preparation
• Ability to maintain beverage presentation and consistency during high-volume periods
• Ability to follow recipes and portioning guidelines accurately
• Demonstrated commitment to a welcoming, guest-focused approach to service
• Strong verbal communication skills in English, with the ability to listen actively, understand guest preferences, and offer clear, appropriate recommendations
• Positive, engaged, and team-oriented approach to service, with a willingness to support colleagues and contribute to a collaborative work environment
• Proven ability to work independently with minimal supervision while maintaining service standards and attention to detail
• Demonstrated ability to remain patient, composed, and respectful in all guest and team interactions, including during high-pressure service periods
• Understanding of basic cash handling procedures
• Knowledge of daily cleaning procedures, including purging steam wands, cleaning group heads, and maintaining a clean barista station
• Willingness to follow cleaning, maintenance, and opening/closing procedures
• Valid FoodSafe Level 1 certification
• Serving It Right certification
• Physical ability to lift up to 30 lbs and meet the physical demands of café service
• Flexible availability, including early mornings, weekends, and statutory holidays
• Alignment with and commitment to the Inn at Laurel Point’s core values of Excellence, Respect, Curiosity, and Stewardship

Reports To: Outlets Manager, Director of Food and Beverage

Closing Date: Please submit your application as soon as possible as applications are reviewed daily