Food Runner

FoodRunner02262025 / FULL-TIME / Posted 2025-02-26

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Summary of Position:

To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.”  The Food Runner is responsible for the overall cleanliness of the restaurant, the expediting of food and assisting the Servers.

Responsibilities:

• Clears tables of plates & glassware, following health and safety guidelines and maintains cleanliness of tables and creates a sense of luxury for guests whilst dining
• Reads the room to see where assistance is required with clearing tables, running food and maintaining supplies such as napkins, cutlery and cups
• Ensures the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
• Aims to serve tables and complete duties in the most time efficient manner without panic or complaint, changing ‘gears’ when business demands
• Expedites food coming from the kitchen
• Effectively communicates with culinary to ensure meals are being sent correctly
• Effectively communicates with Servers and/or other Food Runners to ensure correct dishes are arriving to correct guests
• Assists in other departments if required
• Maintains knowledge of restaurant menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires knowledge about food and wine
• Communicates effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
• Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests
• Complies with the Inn at Laurel Point’s policies and procedures

Job Requirements:

• Previous food running, expediting, bussing, or serving experience an asset
• Must be energetic and enthusiastic
• Must be personable and professional
• Strong communication skills
• Team oriented
• FoodSafe Level 1 and Serving It Right Certified
• Must be able to lift 30lbs on a regular basis
• Flexible availability, including early mornings, evenings, weekends and statutory holidays
• Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Reports To: Restaurant Manager

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